22nd September 2021 - COVID Update - the Auckland region is now at alert level 3, and the rest of NZ is at alert level 2.

Under alert level 3, we are able to provide contactless delivery using courier services for all clients and projects in New Zealand.  

To place orders, you can visit our online store or call our team on 0800 333 553 if you have any questions.

Click here for more information about business operations at NZ COVID Alert Level 3

Support Article

I Have just Changed my Lights to LED and Now They Won't Turn Off?


If your KNX system was installed before 2014 the dimmers will not be suitable for mains LEDs. This is due to the extremely fast development of LED technology and the forced adaption of non incandescent lights. 


There are potential way to work around this, such as load compensators but for guaranteed compatibility, new dimmers will need to be installed for the circuits with LEDs.