COVID Update - the Auckland region is at alert level 3, and the rest of NZ is at alert level 2.

Under alert level 3, we are able to provide contactless delivery using courier services for all clients and projects in New Zealand.  

Our courier cut-off time is 1pm daily. To place orders, you can visit our online store or call our team on 0800 333 553.

Click here for more information about business operations at NZ COVID Alert Level 3

Support Article

KNX IP Devices not being found when using Parallels on a Mac?

Sometime when using Parallels on a Mac the network connection can lock up causing IP Interfaces and Routers to not show up in ETS.


To solve this right click on the Windows desktop icon and select configure. 



Then change the network connection to either Shared or Default. If doesn't work then change it back to the original setting and ETS should be able to see the devices again as the interface will have reset. It will take a few seconds for ETS to scan the network connection after each change.