22nd September 2021 - COVID Update - the Auckland region is now at alert level 3, and the rest of NZ is at alert level 2.

Under alert level 3, we are able to provide contactless delivery using courier services for all clients and projects in New Zealand.  

To place orders, you can visit our online store or call our team on 0800 333 553 if you have any questions.

Click here for more information about business operations at NZ COVID Alert Level 3

Support Article

How Can I Tell the Status of a Gira IP Router or Interface from the LEDs?


There are two LEDs on the front of the unit labelled RUN/DIAG and KNX.


RUN/DIAG (Green)

  • LED on: Device is ready for operation.
  • LED flashes slowly (~1Hz): Device is not configured or was configured with impermissible parameters. The physical address must be set for the interface and the application program must be imported to the device with permissible parameters for the LED to stop flashing. See "2.4 Start-up" for more details.
  • LED flashes quickly (~4Hz): Internal device error. Please contact support. 
  • LED off: Device is not switched on or not yet completely powered up.


KNX (Yellow)

  • LED on: KNX is connected
  • LED off: KNX is not connected
  • LED flashing: Data on KNX line