COVID Update - the Auckland region is at alert level 3, and the rest of NZ is at alert level 2.

Under alert level 3, we are able to provide contactless delivery using courier services for all clients and projects in New Zealand.  

Our courier cut-off time is 1pm daily. To place orders, you can visit our online store or call our team on 0800 333 553.

Click here for more information about business operations at NZ COVID Alert Level 3

Support Article

What are the Warranty Periods of the Items on Your Site?

We find it useful for our customers to be aware of the warranty periods for the range of products we sell from all the different manufacturers.

Please see below the most up to date information:

  • ABB: 1 year
  • Arcus: 1 year
  • Basalte: 2 years
  • BEG: 3 years
  • Berker: TBC
  • Bilton: 1 year
  • Cerasonar: 5 years
  • GIRA: 2 years
  • Hager: TBC
  • Iddero: 2 years
  • Intesis: 3 years
  • Jung: 2 years
  • Kaiser: TBC
  • Lithoss:  2 years
  • Siemens:  2 years
  • Simon:  2 years
  • Somfy: TBC
  • Steinel: 3 years
  • Theben: 2 years
  • Weinzierl:  2 years
  • Zennio: 2 Years

Please note

Warranty does not apply to defects caused by ordinary wear and tear, accidents, misuse or neglect, adjustments or modifications, attempted repairs, or defects caused by over-voltage by whatever means.