COVID Update - the Auckland region is at alert level 3, and the rest of NZ is at alert level 2.

Under alert level 3, we are able to provide contactless delivery using courier services for all clients and projects in New Zealand.  

Our courier cut-off time is 1pm daily. To place orders, you can visit our online store or call our team on 0800 333 553.

Click here for more information about business operations at NZ COVID Alert Level 3

Product Guide

Updating ThinKNX Z-Wave dongle and Z-Wave database

If there is trouble associating Zwave components with ThinKNX Compact or Micro servers check the following

1. Ensure ZWave dongle is the correct frequency.  This cannot be dynamically updated for NZ/ AU or Brazil

Purchase a ZME Z-Wave USB Transceiver DHS-CON-UZB-ZME

Replace existing dongle, perform a full reboot of the server and the dongle will use the correct frequency to communicate.

2. Update the zwavedb to latest version